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FEEDBACK FORM
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Q1: On a scale of 0-10, how likely are you to recommend HRC?
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Q2: What was the main reason for your score? Please select up to TWO of the following options.
Competitive pricing
Claims experience
Reporting & Analytics
Underwriting Advisory
Other (please specify)
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Q3: How would you rate the ease of doing business with HRC?
Very Easy
Easy
Average
Difficult
Very Difficult
Q4: How do you suggest we serve your business better?
Q5: How would you rate your claim’s handling experience with us?
Very Good
Good
Ok
Bad
Very Bad
No claims lodged as yet
Q6: How can we improve our claims handing ?
Q7: How would you rate our response speed of your day-to-day insurance requirements?
Very fast
Fast
Average
Slow
Very Slow
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